Frequently Asked Questions

Simply browse our equipment catalog, select the items you need, and create an account. You can then submit a booking request with your desired rental dates. Our team will confirm availability and process your rental.

Our rates vary by equipment type and rental duration. Daily rates are listed on each equipment page. We also offer weekly and monthly rates for longer productions. Contact us for custom quotes on package deals.

We recommend booking as early as possible, especially for popular items and during busy seasons. However, we can often accommodate last-minute requests depending on availability.

Cancellations made 48 hours or more before the rental start date receive a full refund. Cancellations within 48 hours may be subject to a cancellation fee. Please contact us to discuss your specific situation.

Yes, we offer delivery and pickup services for an additional fee. The cost depends on your location and the size of your order. Contact us for a delivery quote.

All rentals include basic insurance coverage. You're responsible for the equipment during your rental period. Any damage beyond normal wear and tear will be assessed, and repair costs will be charged accordingly. We recommend purchasing additional insurance for high-value items.

Yes, you can extend your rental if the equipment is available. Please contact us as soon as possible to arrange an extension. Additional charges will apply based on our standard rates.

Absolutely! Our team includes experienced technicians who can provide guidance on equipment setup and operation. We're available during business hours to answer your questions.

We accept all major credit cards, bank transfers, and can set up accounts for established production companies. Payment is typically required before equipment pickup or delivery.

Our minimum rental period is one day. We calculate rentals in 24-hour periods from the time of pickup or delivery.